Harmonious Global Solutions LLC
Effective Date: 20 November 2025
1. Introduction
This Privacy Policy explains how Harmonious Global Solutions LLC (“Harmonious Global Solutions,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you access our website at www.harmoniousglobal.com (the “Site”) or use any of our services, including consultations, coaching, sourcing support, travel planning assistance, and digital content (collectively, the “Services”).
We are a limited liability company registered in Sheridan, Wyoming, USA. By using our Site or Services, you consent to the practices described in this Privacy Policy.
If you do not agree with this Policy, you should not use the Site or Services.
2. Information We Collect
We collect two main types of information: Personal Information and Usage Data.
A. Personal Information You Provide Directly
This includes information you voluntarily submit through forms, bookings, purchases, or communication with us, such as:
· Full name
· Email address
· Phone number (including WhatsApp)
· Social media handles (e.g., WeChat, Telegram)
· Country and location
· Business information
· Consultation or coaching details
· Product sourcing requests
· Travel-related information
· Payment details (processed securely by third-party processors; we do not store full card information)
B. Automatically Collected Information
When you access the Site, we may automatically collect:
· IP address
· Device type (e.g., laptop, mobile)
· Browser type
· Pages viewed
· Time spent on pages
· Clicks, navigation paths
· Cookies and tracking technologies
C. Information from Third Parties
We may receive information from:
· Payment processors (e.g., Stripe, PayPal)
· Email marketing platforms
· Social media platforms
· Booking tools (e.g., Calendly, scheduling apps)
We do not buy data from third-party data brokers.
3. How We Use Your Information
We use your information to provide, improve, and protect our Services. This includes:
· Processing and confirming bookings, coaching sessions, or consultations
· Responding to your inquiries
· Providing sourcing or trip-planning support
· Delivering digital products and educational content
· Processing payments
· Sending important notifications and updates
· Improving user experience and website performance
· Marketing communications (only if you have consented or opted in)
· Fraud detection and prevention
· Compliance with legal obligations
4. Legal Basis for Processing (International Users)
For users in the EU, UK, or other jurisdictions with data protection laws, we process your data based on:
· Your consent
· Performance of a contract (e.g., coaching agreement)
· Legitimate business interests (business analytics, fraud prevention)
· Legal obligations
5. How We Share Your Information
We do not sell or rent your personal information.
We may share information in the following limited circumstances:
A. With Service Providers
We use third-party companies for:
· Payment processing
· Email delivery
· Scheduling
· Cloud hosting
· Analytics
· Customer support
· Marketing tools (e.g., newsletters)
These providers only receive information necessary to perform their functions and must protect your data.
B. With Third-Party Suppliers (For Sourcing or Travel Services)
If you request sourcing or trip-planning support, we may share relevant details (e.g., your product description, dates, business needs) with vetted third-party factories, suppliers, agents, travel providers, or logistics partners only with your consent or request.
C. For Legal Compliance
We may disclose information:
· To comply with applicable laws
· In response to subpoenas, court orders, or legal requests
· To protect our rights, property, or safety
· To prevent fraud or harmful activities
D. Business Transfers
If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, subject to continued protection under this Policy.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
· Improve Site functionality
· Analyze traffic
· Remember user preferences
· Enable essential features
· Track marketing performance
You can control cookies through your browser settings. Disabling cookies may limit certain Site features.
7. International Data Transfers
Because we operate in the United States, your information may be transferred to and stored on servers located in the U.S. or other jurisdictions. By using our Site or Services, you consent to such transfers.
Where required, we use legally approved mechanisms (e.g., Standard Contractual Clauses) for international data transfers.
8. Data Retention
We retain your personal information only as long as necessary to:
· Provide our Services
· Comply with legal obligations
· Resolve disputes
· Enforce agreements
Consultation notes, sourcing requests, coaching applications, and communication records may be retained for business and legal protection purposes.
9. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
· Encrypted data transmission (SSL/HTTPS)
· Restricted access to sensitive systems
· Secure payment processing via third-party gateways
· Regular monitoring for suspicious activity
However, no method of digital storage or transmission is completely secure. We cannot guarantee absolute security.
10. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
· Access your personal information
· Correct or update your data
· Delete your information
· Restrict or object to processing
· Withdraw consent at any time
· Request a copy of your data (data portability)
· Opt out of marketing communications
You may exercise these rights by contacting us at the email provided below.
We may request verification of your identity before responding to sensitive requests.
11. Children’s Privacy
We do not knowingly collect or process information from children under age 13 (or age 16 in jurisdictions with higher thresholds). If you believe a child has submitted information, please contact us so we can remove it.
12. Third-Party Links
The Site may contain links to external websites. We do not control these websites and are not responsible for their privacy practices. You should review their policies before interacting with them.
13. Marketing Communications
You may choose to receive newsletters, updates, or promotional materials. You can unsubscribe at any time using the “unsubscribe” link or by contacting us directly.
Transactional emails (e.g., booking confirmations) cannot be opted out of.
14. California Privacy Rights (CCPA/CPRA)
If you reside in California, you may have additional rights, such as:
· Right to know what personal information we collect
· Right to request deletion
· Right to opt out of the sale or sharing of personal information
· Right to non-discrimination for exercising rights
We do not sell personal information.
You can submit California-related privacy requests via email.
15. GDPR/UK-GDPR Notice (EU and UK Users Only)
Users in the EU/EEA or UK are entitled to the protections and rights under GDPR/UK-GDPR, including:
· Lawful processing
· Access
· Correction
· Erasure
· Restriction
· Objection
· Portability
· Complaint to a supervisory authority
Our legal basis for processing is outlined in Section 4.
16. Changes to This Privacy Policy
We may update this Policy to reflect changes in our data practices, regulatory requirements, or business operations. Updates will be posted with a new “Effective Date.”
Your continued use of the Site or Services constitutes acceptance of the updated Policy.
17. Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us at:
Harmonious Global Solutions LLC
Website: www.harmoniousglobal.com
Email: info@harmoniousglobal.com